Web Writing That Works!

           A Project of
           The Communication Circle

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Topics

Customize for your staff

How we charge

Training your writers

As writers, we can train other writers without sounding professorial, or irrelevant.

We know most of the crises they face. We have worked through many of the problems they encounter. We speak from shared experience.

Our workshops aim at adults. We do not just lay out a rule, and then force students to do an exercise to learn it.

Our approach assumes that professional writers can understand quickly why a particular strategy answers a problem they have faced. Exercises and discussions aim at deepening their grasp of the strategy, not just repeating a phrase by rote.

We have trained professional writers on more than two dozen corporate campuses, and in programs at U.C. Berkeley, Stanford, U.C. Santa Cruz, and the University of New Mexico, as well as through the Seminars in Usable Design, the IEEE, ACM, and Society for Technical Writers.

Topics

  • Writing step-by-step procedures
  • Moving from help systems to online customer assistance on the Web
  • Quick and dirty usability testing for writers
  • How to write for the web
  • Taking an object-oriented approach to improving legacy documents
  • Building an architecture for your technical content
  • XML for the rest of us

Customize for your staff

We tailor most training by reviewing current documentation, taking examples from there, and rewriting all handouts to reflect the industry, and the particular department we are working with. For more information, please call us at 505 898-4912.

How we charge

Fees depend on the degree of customization needed to incorporate examples from your own work into the workshop. 

Find out about the training we have done for these companies:

Adobe

Apple

Cadence

Canon

Casio

Cisco

Cray

Epson

Fujitsu

Hewlett-Packard

Hitachi

IBM

Lotus

Mitsubishi

Nikon

Oracle

PeopleSoft

Qronos

Relational

Ricoh

Sony

Sprint

Sun

USFilter

WinWriters

For more info on the work we've done for selected clients...

 

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Web Writing that Works!
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  2004 Jonathan and Lisa Price
The Communication Circle
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